Called for an updated ETA and was greeted by a man shouting "you're going to hold for 10 minutes!"
Ive seen reviews of them being rude, and Ive honestly never seen it. You treat them with respect, and they will treat you with respect. Its an easy two way street, and I find it refreshing that these guys will do what they can to help you. My latest issue is that my car was wrecked in a crash. While they weren't a body shop, they were able to give me an estimate off how much the damages might cost. Based off that I was able to start looking for a new car. Their fees arn't an issue to me, high low, i dont really care honestly. These guys charge a fair amount though, and do excellent work. I trust them.
If you ever find yourself in Ravenel. S.C. and need any assistance this tires or anything else please do not hesitate to contact John or Cindy at Tower Tire
3-4 times Ive needed their help. These guys have always been there to get my vehicle as quickly as possible.
Thank you again.
Absolutely unbelievable experience.
Absolutely DEPLORABLE customer service!
My husband and I would truly like to thank you for your awesome service and kindness. My son, daughter- in-law and granddaughter were stranded outside of Grand Forks on May 1st. They contacted you and you came and towed their truck, travel trailer, themselves and a dog for a very reasonable price. You also were very kind and allowed them a place to put their travel trailer until the morning when you could fix the truck.
They are traveling great distances and it is very comforting to know that some people still care about customer service and people's well being.
I was stranded on the side of the road 5 mile west of Lakota in a semi that wouldn't start. Interstate came right away and towed the truck and trailer back to Grand Forks. I was without heat but they made the trip so quick that I barely got cold. And when the driver got there he told me to go sit in the warm tow truck while he hooked everything up. Great company would definitely recommend!
When he finally answered I attempted to explain that I had been waiting around for two hours after being told 45 minutes twice. He exclaimed "it will be another 3 hours if not longer; just like we told you before!" I told him that we were told 45 minutes TWICE and he says "guess what?! Now you're being removed from the list!" To top it off, he literally told me almost verbatim that there are other more important customers to deal with right now THEN hung up.
Coming home from Fargo to Grand Forks, tire flew off outside of the exit to Reynolds. Called them shy of 3am and they were there by 3:20am. They were absolutely professional and wonderful! The price was very fair! Thanks guys!!
Interstate Towing Recovery is a US Car Dealer based in Grand Forks, Minnesota. Interstate Towing Recovery is located at 2475 N 42nd St, Grand Forks, ND 58203, USA.
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