This has been my second time coming in the Sephora store at JCP and just like the last time I found myself in a pool of disappointment. All of the workers there watch you like a hawk and I felt very uncomfortable. They made the atmosphere cold and unwelcoming. They made it seem like I was going to steal something. ALL of the workers there were rude as hell. I really wanted to buy some foundation and they were not helpful at all. I think the workers at Walmart could have done a better job than they did and they are basically trained beauty consultants. I would love to have a job there and I would be happy to help customers find the right product for them unlike the workers there now. I did find a foundation that I liked on my own but when I went to the checkout I accidently knocked a sign over and the checkout girl seemed hella annoyed. Made me feel worse about my experience...
The ladies are usually pretty nice when I come in. I'm usually Destination shopping when I come in here. The only drawback is that the stock in this store is hit or miss on availability.
Overall, very, very, very disappointed and from now on I will do my makeup shopping online. I suggest you all do the same.
This store was great when it first opened. The staff was friendly and the store always stocked. Now I'll go in looking for 15+ items to try that I'm interested in buying & there will be maybe 1 of the items in stock if I'm lucky. The staff is rude & not helpful. After recently reviewing my sephora account, even though I had given my insider card to the clerk so I would get my insider points, the clerk never used the card. That's over $200+ points wasted when I should have just ordered online. Don't even ask for samples of anything because the clerks won't help. Sticking to shopping online cause this place is now a joke.
Just came from this store. They've now come up with lot more brand products which some of em are my favs. Staffs are friendly and always willing to help. Today, I was helped by the staff(Erin) and one other staff and they both did amazing job walking me through their new brands. Thank you!
Sephora Inside Jcpenney is a US Health facility based in Grand Forks, Minnesota. Sephora Inside Jcpenney is located at 2800 S Columbia Rd, Grand Forks, ND 58201, USA.
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