The new manager was very friendly and obviously cared very deeply about her customers. I was very impressed how much time and effort she took to assist customers with whatever they needed.
The company policy of not being able to take a credit card over the phone makes it impossible to send print projects to our outlying company locations. I was told they could take a check in store, only to find out that they cannot once I sent the check 400 miles and 5+ hours away. The in-store staff did not treat our employee with respect or give options to fix the issue. The 800# is impossible to get anyone on the phone and the online chat, when it works, is slow and of absolutely no help. I was told my employee needed to pay from a personal debit or checking account... completely unprofessional for a "business" to treat another business as if they are trying to undermine. I have used the print services in the past with no issues, but after this interaction I will take our business elsewhere.
Very dissatisfied. I wanted to purchase a Serta icomfort office chair. I was told there were none available at the store or warehouse. The store clerk went on and on that 99% of the time things are available. He could not give me a date of when there would be more chairs. He would not honor the sale price when they do get more. I drove 80 miles for nothing. I wanted this specific chair due to my arm is broken and I need the support this chair offered. I feel they made no attempt to have my business. This chair is almost 400 dollars.
Always a joy to work with. Some of the best customer service in GF.
People were always very helpful and had exactly what I needed
Officemax is a US Electronics Store based in Grand Forks, Minnesota. Officemax is located at 3225 30th Ave S, Grand Forks, ND 58201, USA.
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