Not only did I find the item I was looking for at the best price available online, but my item shipped the same day I ordered it and I received it very quickly. I also got tracking information when the item shipped. I don’t see any way that the service could have been better and I will certainly continue to shop with these fine folks.
I really appreciate the customer service from Prepper. I mistakenly ordered the wrong barrel and they replaced it with the correct one, no questions asked. Definitely shopping here again when the time comes.
Prompt service, and friendly staff. They shipped my sub 2000 within a few days of ordering and got a great deal. Would recommend .
Would not recommend this location. Their website contradicts itself. I ordered a gun from Prepper Friday evening after business hours. Moments after ordering I decided to cancel the order and to purchase at a later date. I sent an e-mail asking to cancel the order and left a voicemail. I did both within 15 minutes of ordering the firearm. Their website says that they are open on Saturdays. So I decided I'd call back then to confirm the cancellation. No one answered, I called 5x. I finally got a hold of someone on Monday saying that they would cancel the order but charge a 6% CC fee because the order had been processed. I was told it was too late to cancel the order without being charged. I was also told that they are closed on Saturdays that's why no one was answering. So it mentions that they charge a 6% CC fee for purchase, but also that they are open on Saturdays. Had they been open on Saturday like their site claims, I could have cancelled the order for no charge. I've order multiple firearms from this company. But never again.
Outstanding customer service. I made a error in an online order. I emailed customer service and within an hour my error was fixed. Cant get any better than that! Great prices and super fast shipping A+ in my book!
Prepper Gun Shop is a US Store based in Grand Forks, Minnesota. Prepper Gun Shop is located at 5201 Gateway Dr #2, Grand Forks, ND 58203, USA.
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