I had been waiting in line for at least 10 minutes behind a couple also waiting to be serviced. When I initially walked in, the clerk was busy assisting another customer. She still turned to acknowledge me & thanked us for our patience. Since I had been waiting for quite some time, I decided to look in the accessories area when another customer walked in. At this point, I went back in line but he had already positioned himself ahead of me. We continue to wait as she is finally able to help the couple who was ahead of me. When my turn is up, the gentleman who walked in after me proceeds to the counter & as I speak up he says he’s here to pick up. The clerk made direct eye contact with me, knowing full & well I had been there waiting for an extended period of time & continues to help the customer who had come in after me. I left, there was no apology, no asking if I would just wait a bit longer for her to quickly help the pick-up, nothing. Horrible customer service.
Terrible service. I went in this morning and asked if I could download, sign, and scan for e-mail some time-sensitive documents. I was told that yes I could, provided I had a flash drive. I said I would go home and get one, so they knew I intended to make a second trip to get this done. When I returned, the wifi didn't work. I stood in line to ask about the wifi while the employee chatted away about completely non-work related matters with another customer despite knowing I was in line. She said the wifi never works and actually sent me to the coffee shop a few stores down. The coffee shop didn't want me using their wifi without buying coffee.
To recap: they let me make a second trip knowing I wouldn't be able to do what I needed to do, they made me wait in line longer than necessary because the employee wanted to socialize, they expect the coffee shop to provide a service they claim to provide, and I was unable to complete an important, time-sensitive task they assured me I would be able to complete there. Thank goodness for Grand Forks Public Library.
Well I was the only customer at the time so my prints got out super quick. They close at 6pm on Sunday and I got there with 5 minutes to spare but the rep ( Richard) didn't make me feel like he had to rush my jobs. He was polite and I was happy I could get my pictures. Good day for me!
Needed to print off some documents on large paper that UND doesn't make readily available to students. The employee working helped me out and everything went smoothly.
The man peed in my yard!!! Gross
Fedex Office Print Ship Center is a US Store based in Grand Forks, Minnesota. Fedex Office Print Ship Center is located at 2100 S Columbia Rd Suite 100, Grand Forks, ND 58201, USA.
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