Been trying to call and talk to someone when my dryer is coming in. No one answers phones or knows what's going on. Crappy service
Typical Sears junk. Don't even know why we even wasted our time stopping here
They were so rude especially the manager! She was telling me rules about the rules of shop your way rewards points that weren't listed in the brochure she gave me and she couldn't provide me with any information that did show these "rules." She just kept saying that's the way it is.
Purchase online and pick up in store prices are significantly lower than advertised in store prices. Staff very slow and not properly trained to provide basic customer service including being able to checkout customers and apply Sears Rewards. I had to place my own order online and pickup in store to apply the Rewards for my purchase. Sears not like they use to be. I can see why they are closing several stores nation wide. I would not recommend telling anyone to shop there based on my most recent shopping experience.
Love sears.
Sears is a US Department Store based in Grand Forks, Minnesota. Sears is located at 2800 S Columbia Rd, Grand Forks, ND 58201, USA.
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