I have taken my car here in the past with no issues. I know close friends that have done the same with great reviews. Took my car in yesterday for shocks and struts. Upon their completion, they called to say that my car was ready for pick up. I paid the $704.70 over the phone and went to pick up my car. When I entered my car, the ABS light, Brake System light, and Brake light were all on. These were not on when I dropped my car off. When they called to say that my car was ready, they did not tell me of these lights. As a common courtesy to your customers, you do not give their car back with new issues, and if something went wrong, YOU TELL THEM ABOUT IT! I was VERY displeased with this service. After I had to bring this to their attention, they then said that I could bring my car back so they can figure out what happened, as they didn't know at that time. After they fix the issue that they caused in the first place, I will not be taking my business back there.
Called them up because my 94 Caprice needed new cats and sensors. They set me up with an appointment and ordered up the parts. When I brought the car in, it was back the same day. Overall was cheaper and they didn't request I pay extra or advance to get the parts in unlike a competitor in town. I highly recommend these guys for any and all exhaust work.
Quick service. Honest guys, fixed my truck for less than I anticipated.
Update: I ordered an LED bulb for my headlight because that's what my car had when the bulb burnt out. Just had another headlight go out a couple months ago, but was living in Detroit so had it replaced at a different shop. They said it was a normal halogen bulb, and that I had halogen bulbs in both sides. So the LED headlight I ordered with National Muffler accidentally got replaced with two halogen bulbs, so I overpaid because I ordered an LED and they even took out the LED light I had in there.
My go to place. Fair/low pricing, great work. Had a headlight out and they gave me a bulb to use in the mean time while the bulb I ordered came in. Also did a quick solder job as a walk in to make something in my super old car to stop making so much noice (forgot what it was, police actually pulled me over and said I had to get it fixed) and only charged me $20. Atmosphere of the shop is less of a corporation and more of your friendly neighborhood mechanics, ones that you can trust.
Great service and knowledge
National Muffler Auto Service is a US Car Repair based in Grand Forks, Minnesota. National Muffler Auto Service is located at 3130 S 42nd St, Grand Forks, ND 58201, USA.
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